Frequently Asked Questions

Stepping into the role of an estate executor comes with a heavy emotional and legal responsibility. It is completely normal to feel nervous as the launch date of your online estate auction approaches.

At West Coast Downsizing Solution, we structure our entire process around transparency, privacy, and security. Below are answers to the most common questions we hear from executors right before an auction goes live.

Yes, absolutely. As the owner or executor of the estate, you will be sent a direct link to view and follow the online auction in real time. You can watch the bidding activity and monitor the progress of your listings all the way until the auction closes.

After the auction concludes, we send you a comprehensive Post-Auction Settlement Report. This detailed document lists every single item sold, itemized by:

• The unique Lot Number
• The Title of the item(s)
• The final closing Price the lot sold for

This full report serves as an essential legal and financial record for estate settlement. It ensures that you, the courts, and all beneficiaries have a clear, indisputable record of exactly where a certain item went and the price it commanded on the auction.dd an answer to this item.

Your privacy and property security are our highest priorities. When your auction catalog goes live on our website, we only disclose the general geographic area or municipality (e.g., South Surrey, Abbotsford, or North Vancouver). The exact street address is kept entirely hidden from the public and regular site browsers.

Only verified, paid winning bidders are permitted on the property. Once the auction closes and payments are processed, we issue a strict, scheduled pickup time slot to the successful buyers. Random passersby, lookie-loos, or unpaid account holders are never given the address or allowed on-site.

Absolutely not. Our professional team fully supervises and completely manages the entire pickup day from start to finish. We monitor winning bidders as they collect their items, ensuring that your home, floors, and walls remain completely protected and that only the purchased items leave the property. You do not even need to be present.

Our auctions are open across Canada. By promoting your auction to a wider national audience, we significantly increase exposure for the estate's contents. This cross-country competition drives up bidding volume and ensures you receive true market value for specialized collections, fine furnishings, jewelry, and high-quality items.

The buyers do. You do not have to worry about packing or shipping items across Canada. All non-local bidders are entirely responsible for paying their own shipping and handling fees, which our team coordinates seamlessly behind the scenes.

While our goal is to clear out the home's contents through competitive bidding, any remaining unsellable items are handled responsibly:

• Local Donations: Gently used remaining goods are coordinated with Lower Mainland non-profits to support local community      housing and families.
• Responsible Recycling: Damaged, broken, or strictly non-sellable items are sorted and hauled to regional eco-depots (such as  the Langley Eco-Depot or Vancouver South Transfer Station)      to ensure the property is left entirely empty and broom-clean.

Your only job right now is to ensure that you and your family have physically removed all sentimental items, personal family photos, and critical legal or financial paperwork that were explicitly marked to stay with the family. Once the auction goes live, everything catalogued is legally committed to the sale pool.

If you have any last-minute questions or feel a wave of anxiety about an item, please don't hesitate to reach out to your dedicated project manager at West Coast Downsizing Solution. We have the logistics fully covered.